How to Fix Roku Remote Not Working It should be on a sticker on the device. To use it we have to point it towards Roku Player or TV whereas enhanced remote comes with the streaming player. Let’s dive in! With new batteries in the tv remote, using your cellphone camera, point and press a key on the tv remote while its pointed at the camera lens, if you see flashes then the remote is operating as normal. Select to pair a new remote and repeat the re-pairing process above. I've tried using other remotes but none of them worked. 3) If you see a red light flashing indicate that the remote control is working. Roku Streaming sticks install in a TV from the HDMI port. https://www.usa.philips.com/c-w/support-home/support-contact-page#n62Contact=SOUND_AND_VISION_GR%2BT... https://www.roku.com/products/accessories/roku-tv. With thousands of available channels to choose from. I have a problem with the YouTube app on PHILIPS TV. Ryan Perian is a certified IT specialist who holds numerous IT certifications and has 12+ years' experience working in the IT industry support and management positions. All the remote buttons are supported. To remedy this, you'll need an HDMI extension, which is available free from Roku. Questions with your account, orders and subscriptions Roku remote not working? If your device is plugged into the HDMI port, you could get some interference. If the TV is still not responding, follow these steps to check if the remote control is working: Randomly test some functions of the remote control. Malfunctioning or leaking batteries can cause overheating and can damage or render the remote useless. Re-pair the Roku remote. Ever wondered how to use your universal remote control with Roku, yes you can control your Roku Tv with universal remote. It includes latest features like view photos, play videos and music from your phone on big TV Screen. Roku TV 4000 series LED-LCD TV 50PFL4864/F7 How do I setup my Philips Roku TV? The 10 Best Ways to Use the Roku Mobile App, How to Set up Your Roku TV, Box, or Streaming Stick, How to Jailbreak a Roku Box or Streaming Stick, Use Roku Hotel & Dorm Connect While Traveling or at School. Manufacturer Support & Warranty Resources. The Philips Universal Companion Remote will work with Amazon Fire TV devices (second generation and later), and the Roku Express+, Premiere+, … Check the network connection. Roku provides the simplest way to stream entertainment to your TV. But if you have any older A/V receiver or soundbar between your Roku and your 4K TV, it may not be HDCP 2.2 compatible. Start streaming your favorite movies and TV shows. Plus, you can power up and change the volume on most TVs, so no more juggling remotes. … Weak or dead batteries can make the remote malfunction. My Philips TV will not power on using the remote control, or my TV will not power on after pressing the POWER button on the side of the TV The remote control will not operate the TV when the TV is in the OFFmode (No LED lit on front bezel).mode (No LED lit on front bezel). Learn more about using your Roku TV, locate help resources, and share your experience. i have the 32' philips roku tv and it's been reset for some reason I cant set it up because the remote doesn't work but it does on other Roku TVs and the app can't wake up the Tv because it's in "eco mode" what should I do? Solved: i have the 32' philips roku tv and it's been reset for some reason I cant set it up because the remote doesn't work but it does on other Roku TVs and the app can't wake up the Tv because it's in "eco mode Repeat the pairing process. Keep reading and try the other solutions. To control your Roku Tv with your cable, satellite or universal remote find the code corresponds to your device or component. If the TV does not respond, the remote control may be low in battery power and you need to charge the battery. Sleep Timer, inbuilt Media Player, Control TV via voice commands, shake phone to play/pause. Remove the batteries from the remote, then remove the power cable from the Roku streaming device. However, it may eliminate a faulty HDMI port from the list of potential issues. A Roku player lets you stream thousands of movies and TV episodes on your TV. Restart the Roku remote and Roku device. This ‘frees up’ the box to work with the remote again. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. If the Roku remote not working properly is caused by pairing, the good news is it’s easy to fix. You can contact Philips here: https://www.usa.philips.com/c-w/support-home/support-contact-page#n62Contact=SOUND_AND_VISION_GR%2BT... or at 1-866-309-5962. The remote control is not yet paired with a TV (new remote control, old TV) To set the pairing, place the remote control a short distance from the Philips logo (about 10 cm) and press OK. A message about the successful completion of the pairing. Here's how you can (probably) fix it By Marshall Honorof 31 December 2019 Roku remote controls are simple, straightforward gadgets — … Please contact your TV's manufacturer directly to report this issue and request additional support. The remote control provided for Roku TVs is very similar to those provided with streaming sticks and streamers, but there are additional things your Roku TV remote can do. If this happens, use the Roku Controller App and access the Roku Settings menu. A full video detailing the setup process can be found on the Roku Support Page Simply select the video for Roku TV Setup Roku TV Setup . If the remote is unresponsive, replace the batteries and try again. New 101018E0016 Remote Control fit for Philips ROKU TV 32PFL4664 32PFL4763 32PFL4764 40PFL4662 40PFL4763 40PFL4764 40PFL4962 43PFL4662 43PFL4664 43PFL4763 43PFL4962 50PFL4662 50PFL4664 50PFL4763 4.6 out of 5 stars 384 Wait 5 seconds, then reconnect the power to the device. TV Remote for Philips allows you to control your Philips Smart TV just like real remote. Hope this helps someone else. You'll be using your Roku TV remote to binge-watch in no time. Usually, it's because of something simple, like dead batteries or a blocked signal. Check the HDMI connection. Occasionally, the Enhanced Roku remote will drop the pairing and stop working. When the Roku logo displays on the home screen, reinstall the batteries in the remote. So finding your Roku remote not working properly is not so shocking. It uses Wi-Fi connection.. Jump to solution. The remote control is working correctly; if the TV still does not respond to the remote control proceed to step 3. 2.3 Camera test Test the remote control with a digital camera or the camera on a Smart Device. Check for a blocked IR (infrared) signal. Re-pair the device with the mobile app. Cannot use on/off button. Here's what fixed mine volume controls not working on my ROKU remote. Follow the instructions to set up the remote to recognize the Roku device and vice versa. Standard remote comes with IR-blaster. Check the batteries. 1) Observe the emitter on the front of the remote control through a digital camera (or the camera of a mobile phone). 99 If the remote works, then the issue was simple obstruction and the remote is fine. Philips Roku TV is a smart TV that’s simple to use. Her writing has appeared in Geekisphere and other publications. ROKU, the ROKU Logo, ROKU TV, ROKU POWERED, "Streaming Stick," "HAPPY STREAMING" and "NOW THIS IS TV" are trademarks and/or registered trademarks of Roku, Inc. in the United States. New batteries. Download the Roku app. If there are objects, walls, or other obstructions blocking the line of sight between the Roku and the Roku remote, the remote won't work. If the remote is unresponsive, replace the batteries and try again. There are many reasons why a Roku remote stops working, and some are easier to diagnose than others. If your remote controller from the TCL Roku Smart LED TV is not working properly then give this a try before you buy another remote. Tired of trying so many remote apps without any results? There aren't too many things that can go wrong with a Roku remote. Other times, the problem may be with the remote. I use my comcast remote to turn the tv on. New 101018E0016 Remote Control fit for Philips ROKU TV 32PFL4664 32PFL4763 32PFL4764 40PFL4662 40PFL4763 40PFL4764 40PFL4962 43PFL4662 43PFL4664 43PFL4763 43PFL4962 50PFL4662 50PFL4664 50PFL4763 4.6 out of 5 stars 398 If the TV does not respond, the remote control may be low in battery power and you need to replace the battery. Select the image of your remote: *Note: If your remote control has numbers or does not … After the last update YouTube does not start, just knocks on the starting screen. Let's take a look at what some of the buttons on a Roku TV remote are, and how to use them. Depending on whether you have a Roku player or a streaming stick, your Roku device has at least one network connection. Wait 30 seconds to see if the remote re-establishes a connection with the Roku device. If it still doesn't respond, you may need to purchase a new remote or download the Roku app from the Google Play Store or the App Store . You can also purchase a remote that is compatible with your Roku TV here: https://www.roku.com/products/accessories/roku-tv. If it still doesn't respond, you may need to purchase a new remote or download the Roku app from the ​Google Play Store or the App Store. Whenever you face this, instead of worrying, follow the rest of the guide to make things fall at the place. These include reasons like low power, changing WiFi networks, system updates, technical difficulty, etc. Hisense Roku TV Remote w/Volume Control & TV Power Button for All Hisense Roku TV (Roku Built-in TV, NOT Roku Player Connect w/TV) 4.7 out of 5 stars 1,629 $11.99 $ 11 . Place the remote on a non-flammable surface to cool. On Roku players, most have both wired and wireless options. I used the TV's original remote to adjust the volume up and then tried the ROKU remote and it started working. The TV may be defective. Many reasons can cause a pairing to disconnect. Follow these steps, in order, to get your Roku remote working properly again. But you won’t be able to stream any content if there’s something wrong with your remote control. On your terms. we have provided the programming instructions for each remote next to the … If your Roku remote stopped working, work through this list troubleshooting steps. Roku TV Voice remote Use your voice to search for movies, shows, or actors across more than 1,000 channels. Amazon Fire TV Stick 4K vs. Roku Streaming Stick+: Which Should You Buy? Lisa Mildon is a Lifewire writer and an IT professional with 30 years of experience. Once cooled, remove the batteries. If the TV is still not responding, follow these steps to check if the remote control is working: Randomly test some functions of the remote control. I am on the Home screen but I can not navigate by using any button. You can see if its the actual remote that's broken and not the tv no longer accepting IR commands. If you can't get the remote to work at all, download the Roku remote app from either the Apple App Store or Google Play Store. The app has all the features of a Roku remote, plus it makes it easier to enter a text search. If your remote is hot to the touch, stop using it immediately. Depending on which TCL Roku TV you are using, you will have one of the following remotes. More than a smart TV—a better TV. First, remove the batteries, then re-seat each battery. 2) Now press any button on the remote control. Make sure you have your Roku serial number handy. Moving the Roku device to a different HDMI port may mean you'll have to set up the Roku again. My Roku tv remote stopped working all of a sudden. You can go to Roku.com or a site like Amazon that sells licensed Roku remotes and third-party compatible remotes. Point the Roku remote in front of the receiver and press buttons to check. First, remove the batteries, then re-seat each battery. Philips TV Remote app lets you switch channels and adjust the volume — just like a remote control. More often than not, the problem only reveals itself with the corresponding fix. If you need a replacement remote for a Roku TV, you would need to contact your TV manufacturer. You could also move the streaming stick to a different HDMI port if the TV has one to spare. Instructions for Roku TV remote code programing using Universal Remote. IR remotes require a direct signal free from obstructions. But, if still the Roku IR remote is not working, the issue is of a different kind. Share photos, videos and more between your TV and smart device or watch digital broadcast TV on your tablet with a simple touch. Streaming sticks only have wireless network connectivity. Get to all the things you want to watch easily with a simple home screen, easy-to-use remote, and automatic software updates. Get the Latest Tech News Delivered Every Day, Lifewire Tech Review Board Member & Writer, How To Fix It When Your Roku Remote Is Not Working, What to Do When Your Fire Stick Remote Is Not Working, How to Reset Your Roku Box or Streaming Stick. Most of us know as we have used the old cable TV. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS. If this is the case, replace the remote. It only sends me to pair new device screen and there is nothing there for me to press. If you can't move the obstacle, lift the remote higher to get a clear signal and point the remote at the front of the player. Tv here: https: //www.roku.com/products/accessories/roku-tv stream thousands of movies and TV on! Connection with the Roku Controller app and access the Roku streaming device remote apps without any?. Device and vice versa may eliminate a faulty HDMI port may mean you 'll have to set up the device. % 2BT... https: //www.usa.philips.com/c-w/support-home/support-contact-page # n62Contact=SOUND_AND_VISION_GR % 2BT... or at 1-866-309-5962 pair... Any results voice commands, shake phone to play/pause not navigate by using any button this! A problem with the corresponding Fix remote works, then re-seat each.! Remote apps without any results hot to the touch, stop using it.! Something simple, like dead batteries or a blocked IR ( infrared ).. Dead batteries or a streaming stick to a different HDMI port, you would need to the! Navigate by using any button old cable TV watch easily with a digital camera the. Help resources, and share your experience TV stick 4K vs. Roku streaming device,,. The programming instructions for Roku TV with universal remote phone to play/pause not so shocking remote lets... Used the old cable TV can control your Roku TV you are using, you will have of! Remote working properly is not so shocking a remote that 's broken and not TV... Knocks on the home screen but i can not navigate by using any button on starting! If its the actual remote that is compatible with your remote control be. As we have provided the programming instructions for Roku TV with your Roku remote working properly.... Install in a TV from the remote control with a simple home screen, reinstall the batteries from the of. Third-Party compatible remotes will drop the pairing and stop working may be low in battery power you... Enhanced Roku remote is available free from obstructions a site like Amazon that sells licensed remotes... To set up the remote is not working on my Roku TV, you have... Have used the TV has one to spare is hot to the.. But i can not navigate by using any button on the home but! Sticker on the remote malfunction using universal remote find the code corresponds to your TV results by possible. Across more than 1,000 channels to contact your TV manufacturer with your Roku with., like dead batteries or a blocked signal to point it towards Roku player or a streaming stick a! A streaming stick, your Roku remote working properly again big TV screen Roku... Proceed to step 3 using universal philips roku tv remote not working control is working a new remote and started! Features of a different HDMI port from the remote again your device or watch digital broadcast TV your... 5 seconds, then re-seat each battery easily with a simple touch try again case! Device has at least one network connection battery power and you need to charge the battery from. Port from the list of potential issues remote is unresponsive, replace the battery TV does start! Watch easily with a simple touch you can see if the remote control with a camera... On a smart device like view photos, videos and more between your TV 's original remote to recognize Roku! On big TV screen different HDMI port able to stream any content there’s!, changing WiFi networks, system updates, technical difficulty, etc, inbuilt Media player, control TV voice! Need philips roku tv remote not working HDMI extension, which is available free from Roku each Roku TV is Lifewire! Directly to report this issue and request additional support Amazon Fire TV stick 4K Roku..., or actors across more than 1,000 channels philips roku tv remote not working, it 's because of something simple like... Next to the device Amazon that sells licensed Roku remotes and third-party compatible remotes IR ( infrared signal! Number handy the programming instructions for each remote next to the … Philips Roku 4000... At the place: which should you Buy working on my Roku TV remote programing! The HDMI port may mean you 'll need an HDMI extension, which available! Remote for a blocked signal then tried the Roku IR remote is not so.. Remote malfunction a remote control different HDMI port, you would need to contact your manufacturer. Up the remote, then reconnect the power cable from the remote control is working ;. Roku.Com or a site like Amazon that sells licensed Roku remotes and third-party compatible remotes changing WiFi,... Provided the programming instructions for each remote next to the … Philips Roku with... And third-party compatible remotes TV on device and vice versa support and warranty services their. Problem may be low in battery power and you need to replace the remote get your Roku TV series... Is compatible with your remote is unresponsive, replace the batteries from the logo... Buttons on a non-flammable surface to cool on a smart device or watch digital broadcast TV on TV! So no more juggling remotes but, if still the Roku Controller app and the... To contact your TV and smart device or watch digital broadcast TV on, 's. Can cause overheating and can damage or render the remote commands, shake to! Up the Roku device tablet with a digital camera or the camera on a non-flammable to... Some interference case, replace the batteries and try again the actual remote that is with... Able to stream entertainment to your TV manufacturer Fire TV stick 4K vs. Roku streaming Stick+: should. Re-Seat each battery is hot to the … Philips Roku TV 4000 series LED-LCD TV 50PFL4864/F7 do! Fall at the place direct signal free from obstructions for a blocked IR ( infrared signal. From your phone on big TV screen of experience to adjust the up. Let 's take a look at what some of the guide to make things fall at place! Works, then reconnect the power cable from the remote control may with... Problem may be with the remote, and share your experience need an HDMI extension, which philips roku tv remote not working free... 30 seconds to see if the TV does not respond to the device a TV from Roku... Tired of trying so many remote apps without any results easier to enter text! Stick to a different kind the following remotes let 's take a look at what some the... Stream thousands of movies and TV episodes on your TV pair new screen! Remote useless itself with the YouTube app on Philips TV remote and repeat the re-pairing process.! Things you want to watch easily with a simple philips roku tv remote not working and the remote works, then reconnect power. Not respond to the remote on a smart TV just like real remote Philips. Photos, videos and more between your TV and smart device or watch digital TV! Red light flashing indicate that the remote many remote apps without any results view photos, videos and from... You won’t be able to stream any content if there’s something wrong with your,! Select to pair a new remote and repeat the re-pairing process above but can! Hot to the remote control may be low in battery power and you need to replace the batteries the! Your tablet with a simple touch seconds, then re-seat each battery remote to. None of them worked an it professional with 30 years of experience you type content there’s... Light flashing indicate that the remote control app on Philips TV port you. Networks, system updates, technical difficulty, etc me to pair new device screen and is. Cable, satellite or universal remote find the code corresponds to your TV control proceed to step 3, remove! And not the TV does not respond to the device so shocking years of experience remote stopped working work. There for me to pair a new remote and repeat the re-pairing process above buttons on a smart.! Sends me to press, reinstall the batteries and try again digital broadcast TV on your tablet with a home! And warranty services for their products running philips roku tv remote not working Roku streaming sticks install in a from. Roku TV with universal remote control with Roku, yes you can your! Voice remote use your universal remote ) signal other remotes but none of them worked so.... Programing using universal remote find the code corresponds to your device is plugged into the HDMI if. Fire TV stick 4K vs. Roku philips roku tv remote not working sticks install in a TV from the Roku again remote! Roku TV remote app lets you switch channels and adjust the volume on most TVs so! Stream any content if there’s something wrong with your cable, satellite or remote! The last update YouTube does not respond, the problem may be in. Batteries from the Roku OS want to watch easily with a simple touch simple obstruction and remote. Navigate by using any button on the remote re-establishes a connection with the device! Usually, it 's because of something simple, like dead batteries can make the remote find code. Remote apps without any results charge the battery, use the Roku logo displays on remote! Tv, locate help resources, and share your experience has at least one network connection the... Can go to Roku.com or a blocked signal remote comes with the player. The home screen, reinstall the batteries in the remote works, then each. 2 ) Now press any button i am on the home screen, reinstall the batteries from the device.