Press and hold SETUP until the LED turns GREEN. Thanks for the input. Wait for the beep. There can be a chance of the remote and device (box) not communicating well. Pair the Touchpad Remote Control with Your Android TV. Quickset Features. 2.) However, there have been several reports by the user that their Xfinity remotes are not working, whether the new remotes or old ones. Email notifications for new voicemails. The Status LED on the Xfinity remote indicates different status conditions. … Fast-forwards Xfinity On Demand and recorded programs. If all the above methods are not working, then you can try resetting your Xfinity box. However, it turns out the voice remote does not work with the bedroom companion box. New batteries. Release the. No. Follow the instructions to pair your Remote for Voice Control. I tried resetting, turning box off and on, etc. if there is no protective cover over the remote that might be blocking audio, I'd drop by the xfinity store for a new remote (keep old one they don't want it). ... except voice commands. save. 75% Upvoted. Oh but thank god, the benevolent Corporate Gods in Xfinity's board room granted us peasants 90 days without a data cap from from March to June, because they know we all were magically back in our offices by June 1st and the pandemic was cured! This thread has been locked by the moderators of r/Comcast_Xfinity. Search by channel, show, actor, genre and more. change the cable going into the box and press the voice button 1 Questions & Answers Place. Then hold “setup” again until the light turns green then press “xfinity” - follow the prompts to re-pair the remote to your box and tv and see if that works at all. That’ll default it. Then I decided to change the batteries. On the second tv the voice remote does not work. After the basic understanding of the nature of this problem, let’s move towards the methods. This works in most cases, where the issue is originated due to a system corruption. 9 comments. Press the Xfinity button. You can do that by pressing and holding the “reset” button on it; for 5 seconds. Voice commands are now working. Xfinity voice remote not functioning correctly. icon-close. Buttons not able to change channels. You can use a few simple commands to get the most out of your new remote. Say a command. Press and hold the. Advanced Call Forwarding. ", Allow five minutes for your primary DVR TV Box to reboot. "Somethings not quite right! Yeah, could just be a bad remote. Any fixes or replace? Learn how to troubleshoot remote control buttons that don't work. Kevin is a dynamic and self-motivated information technology professional, with a Thorough knowledge of all facets pertaining to network infrastructure design, implementation and administration. Push your Microphone button to tell your remote to listen to you. There can be a chance of the remote and device (box) not communicating well. change the HDMI cable and press the voice button. Ensure your cables are tightly secured. Factory Reset the Xfinity Voice Remote without a Setup Button (XR15) If the buttons on your Voice Remote (XR15) are still unresponsive, you may need to perform a factory reset. no matter what you command it instantly comes up with "I did not recognise what you said". Look for the microphone mark or button. Method 2: Resetting the Xfinity Box. IMPORTANT: If voice commands stop working after a TV software update was installed or if the remote control was replaced, refer to the How do I pair the voice command remote control to my TV article instead. Factory Reset the Xfinity Voice Remote with a Setup Button (XR11) If the buttons on your Voice Remote (model XR11) are still unresponsive, you may need to perform a factory reset. Automatically detects televisions and audio devices connected to a Set-Top-Box and … Or: Ensure … 0 Likes Reply. A quick guide to the Xfinity X1 Voice Remote, including unique features, shortcuts, and more. ... Voice Commands don't work on my remote control. share. The XR11 has a microphone button to allow users to operate the set-top box with voice … Among Many Other Improvements Hotfix 1.05 of Cyberpunk 2077 Enables SMT Support in AMD Ryzen Processors, Details Reveal Galaxy S21 Ultra Specs: Late January 2021 Release Speculated, Video Review Showcases a Pre-Production Unit of the S21 Plus: Excellent Screen Design, Power Performer & Good Cameras, CDPR Addresses Removal of Cyberpunk 2077 From PlayStation Store, Google Discover Updated To Have “What To Watch” & Beauty Recommendations, Insert that code through your remote and wait for it, The TV will ask for verification, press the, Now, the TV will show the steps, about pressing which buttons and code, Then check your volume key and see if remote works, When the light on remote turns green, press, You can do that by pressing and holding the “. Unlike most remotes, the Comcast X1 has voice capabilities. hide. … Voice remote not on? Press more than once to fast-forward 2x-5x faster. Using voice commands avoids thumbing through menus and can get to what you want to watch much faster. Also if it was already programmed and suddenly stopped working, then you can reset it and see if it works. my universal remote "rmcspk1ap1" has recently stopped working in the voice control. Before you move to the methods make sure there is no problem with the batteries and hardware of remote. all functioning). Also make sure you do the long reset on the app, not the short. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Make sure you’re pressing the Voice button while you speak into the remote, and release it when complete. I am not a Comcast Employee. I did everything they asked: 1.) Voice command instructions. ", "Voice commends aren't working right now, try again later!" Not sure what to say? Solved. Only button working is to power off the TV. Here's how to reprogram your xfinity xr15 voice remote to your Comcast Xfinity X1 cable box. 1 Factory Reset a Comcast Xfinity X1 Remote Resetting your remote back to factory defaults will erase all pairing or programming that was previously performed. Unplug the power from your primary DVR TV Box for 30 seconds. Only button working is to power off the TV. If someone calls your Xfinity Connect Voice phone number, we can forward that call to four other phone numbers of your choosing. Once you’ve clicked the microphone button, the X1 Platform begins to listen to your request. My xfinty Comcast voice command remote is not working? Here are two ways to reset your box. VOL: When the Xfinity Voice Remote is programmed with a valid TV or AV receiver code, the VOL+ and VOL-buttons increase or decrease the volume on the TV. thanks The Xfinity XR11 Voice Remote offers an enhanced TV viewing experience, offering the ability to search for programs or tune to networks using voice commands. Solved. Learn how to troubleshoot remote control buttons that don't work. Not to mention this is all happening during a global pandemic where I have no choice but to work my 60+ hour weeks from home. If the issue is with your Computer or a Laptop you should try using Restoro which can scan the repositories and replace corrupt and missing files. But using Alexa as your TV remote requires a bit of know-how. Before you proceed with the troubleshooting steps in this article, first make sure that your remote control supports voice recognition. Skips forward 24 hours in the X1 On-Screen Guide. We investigated this particular issue by going through various user reports and the repair strategies that they used to resolve the issue. Weknowtheanswer. icon-microphone. New batteries. Update: see comments. Check out this list of Xfinity X1 Voice Remote commands and turn channel surfing into a thing of the past. Here's a quick n easy way to turn on the voice remote on the Xfinity X1 platform. And they also have the remotes, with different models for different TVs. You can download Restoro by clicking the Download button below. Update: see comments. Not to mention this is all happening during a global pandemic where I have no choice but to work my 60+ hour weeks from home. Light works in red and green but very dim. Voice command not working? You can do that by … However, certain versions of the Xfinity Voice Remote can also be programmed to control the power on an audio device. Xfinity store gave me a new remote thinking that would solve the problem. Voice button Close. If you replace your voice command remote control, the new remote must be paired again in order to have voice search functionality. The remote is now paired and voice commands should work when you hold down the VOICE CONTROL key. Xfinity voice remote not functioning correctly. Press 9-8-1. Follow the TV on-screen instructions to enter the 3-digit code that appears. At the end of the article I’ve reposted the official Xfinity Voice Command Tip List as a good reference. Viola! Xfinity is a trading name of Comcast Cable Communications, used to market consumer cable television, internet, telephone, and wireless service provided by the company. Lastly, there’s a lot more to dig into on the software side, and there’s a real opportunity to do a side by side comparison … On one tv the voice remote works fine. Thanks for the input. Press and hold the Power button located on the front of the primary DVR TV Box for 10 seconds. Any fixes or replace? Use the Voice Search Function of … Here are two ways to reset your box. I am just a customer, volunteering my … There can be a chance of the remote and device (box) not communicating well. My xfinty Comcast voice command remote is not working? (Note: not all Xfinity On Demand programs support fast-forwarding.) I called customer service. With Xfinity Connect Voice, you never need to miss a call. Honestly, I did not have this problem with XR11 voice remote that I used with my other DVR and wonder if I should ask to replace this with other version. any help appreciated . This mark … Also, you can try the “Xfinity My Account” app to reset the box. Use your voice to change channels, find shows and movies, and get recommendations. report. Be sure to point the remote at your equipment during setup. Find answers now! Superior record of delivering simultaneous large-scale mission critical projects on time and under budget. ", "Voice commends aren't working right now, try again later! Press, hold, speak after the tone, and release (only available with X1 Voice Remote). To perform a factory reset: Press the Setup button until the LED at the top of the remote changes from red to green. To perform a factory reset: Press and hold the A (triangle) and D (diamond) buttons at the same time for three seconds until the status light changes from red to green. Here are two ways to reset your box. Buttons not able to change channels. Learn two ways to fix most problems with the Xfinity Voice Remote. The TV Box should automatically reboot. Plug the power cord back in to your TV Box. Light works in red and green but very dim. everything else with the remote works fine, I have replaced the batteries etc but still no luck . The settings on Xfinity Connect Voice include: Readable Voicemail Notifications. level 2. TV Remote voice command not working "Somethings not quite right! You must allow each TV Box to recognize the primary DVR TV Box (by checking to see if you can access recordings, for example) before moving on to reboot the next.". Auto Detection. icon-microphone. For X1 DVR, after rewinding live TV, this button fast-forwards through the program. When you buy the new box or the new remote, you need to program it to make it work. Need to pair with another box? Your remote will need to be re-paired or re-programmed in order to control any non-Xfinity equipment it was previously controlling. Free e-mail watchdog. We found out some of the reasons, due to which the remote cannot be working properly. If you want to use your remote with a different set-top box repeat step 3 while pointing the remote at the box. ABOUT; FIND THE ANSWERS. Then, follow the same steps for each one of your other TV Boxes. But it appears to not be 'listening' to voice commands. Press and hold the voice command button on your Samsung Smart Remote, say a command, and then release the button. Try holding “setup” until the light on the remote turns green then press 9-8-7. If all the above methods are not working, then you can try resetting your Xfinity box. Xfinity was installed on two televisions in my home on Monday, March 25, 2020. 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